Roomciti

FAQ

Frequently Asked Questions

First, please check your spam or junk folder, as the email might have landed there. If you still can’t find it, feel free to contact our support team, and we’ll gladly resend your confirmation.

Kindly note that in some cases, it may take up to 8 hours for your booking confirmation email to arrive.

You can reserve a spot by clicking the “Book Now” button on our homepage or going directly to the product service page.

No, you can Book as a guest. However, creating an account allows you to manage your reservations more easily.

Yes, you’ll receive an Email confirmation with your Booking details immediately after your reservation is complete.

Absolutely. Our site uses SSL encryption and secure payment gateways to protect your data.

You can book up to 4 months in advance, depending on the service provider (Hotel).

If your preferred time is unavailable, you can join our waitlist or choose the next available slot.

You can reach us via our contact page, email at support@roomciti.com, or call +234 (0)813-880-2887.

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